Important information for members.
This page outlines the Virginia Credit Union Terms of Service, detailing the agreement users make when accessing its services. It covers user responsibilities, expected conduct, and the credit union's limitations regarding warranties and liability, ensuring clarity for all members.
By accessing or using any services provided by Virginia Credit Union, including its website, online banking platforms, and mobile applications, you explicitly agree to be bound by these Terms of Service. This agreement governs your relationship with Virginia Credit Union and outlines the rights and obligations of both parties. Your continued use of our services signifies your acceptance of any updates or modifications to these terms.
These terms constitute a legally binding agreement. If you do not agree with any part of these terms, you must discontinue your use of all Virginia Credit Union services immediately. We recommend reviewing these terms periodically, as they may be updated to reflect changes in services, technology, or regulatory requirements. For more information on consumer financial protection, you can visit the Consumer Financial Protection Bureau (CFPB) website.
When using Virginia Credit Union's services, you are responsible for maintaining the confidentiality of your account information, including usernames and passwords. Any activity that occurs under your account is your sole responsibility. You agree to notify Virginia Credit Union immediately of any unauthorized use of your account or any other breach of security.
Failure to adhere to these responsibilities and conduct guidelines may result in the suspension or termination of your access to Virginia Credit Union services and may lead to legal action.
Virginia Credit Union provides its services on an "as is" and "as available" basis. While we strive to ensure the accuracy and reliability of our services, Virginia Credit Union expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.
Virginia Credit Union will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or the inability to use our services. This limitation of liability applies even if Virginia Credit Union has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. For an understanding of general banking regulations, refer to the Federal Reserve Board.
| Aspect of Service | User Obligation | Virginia Credit Union Stance | Consequence of Non-Compliance |
|---|---|---|---|
| Account Security | Maintain password confidentiality | Provides security measures | Account suspension, potential financial loss |
| Information Accuracy | Provide truthful data | Relies on user input | Service limitations, account closure |
| Lawful Use | Adhere to legal standards | Monitors for prohibited activities | Service termination, legal action |
| System Interference | Do not disrupt services | Protects system integrity | Permanent ban, legal prosecution |
Virginia Credit Union